YorkStudentHouses.co.uk
Call: 07928678185
Email:Info@YorkStudentHouses.co.uk
What Makes Us Different?
What to expect from a YorkStudentHouses home?
We (and some of our children) have been students at York Uni. and we are pretty aware of how student houses work in practice. We do not have the negative view of students that some landlords and agents can develop. Everything we do is driven by trying to understand your position and helping as much as we can
Going above and beyond
We don't just do the legal minimum. We do what we think is the right thing. While you are a tenant we are always happy to advise on problems you have. If you have problems with neighbours, council tax, TV licences etc etc we are very happy to give you the benefit of our experience. Our aim is to help you to live in what may well be your first house.
Thief Lane location
The houses are in an absolutely prime location for Campus West.
And they have unlimited ultrafast WiFi (up to 100x Faster than standard Broadband)
No hidden costs
You pay the rent and we provide the house. Seems fair to us. There are no "admin fees", "contract fees" or any other creative ways of getting your money. We almost never charge you for minor repairs. And we almost always return the deposit in full.
Bills are included and usage is not capped
You can choose to not include gas and Electricity if you prefer
A realistic approach to issues
We don't operate a blame culture. We completely understand that things do get broken, people like to put up pictures, walls do get marked, parties happen and rent can sometimes be delayed. We give you as much leeway to live in the house like a normal student as we can.
We also don't insist on a guarantor, or a holding deposit.ps.t
Exceptional Responsiveness
We know that when something needs fixing it needs to be easy to report, done quickly and done properly.
Reporting of problems is direct to Den and virtually instant via WhatsApp. Initial response is typically measured in minutes. This compares with the standard 28 days expected of decent landlords. We only deal with 10 houses so you are always a priority.
Instead of employing handymen to handle hundreds of houses or having a go at DIY we deal with professional builders and experts who know us and share our values. If they didn't we wouldn't use them. Over 20 years we have developed strong relationships with Lets Maintain, as well as local gardeners, gas engineers, locksmiths, window companies etc so we can handle anything that comes up.
YOUR House
The houses are all a decent size with a garden. They all meet and usually exceed the licensing requirements. They have good energy performance and are double glazed.
You do have to look after it, but if you want to put up photos or move your room furniture around, we're not going to get very stressed about it. If you have a reasonable request we tend to say yes.
Locations
10
Years
25
" Den was my first experience of having a landlord and I’ve since realised he has set the bar extremely high! Thank you for always responding so promptly to any issues."
